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January 2022

Flexera One introduced the following new features and enhancements this month.

IT Asset Requests​

IT Asset Requests added the following new feature in January 2022.

Ability to reclaim licenses in IT Asset Requests​

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This feature is available with IT Asset Requests.

IT Asset Requests provides a license reclamation feature that helps you keep an eye out for cost savings by monitoring underutilized software licenses and gives you the action on the same screen to reclaim these licenses for use elsewhere. When you reclaim a license, Flexera One submits an uninstall request associated to the device where the license will be removed.

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The feature requires a Manage IT license reclamation Flexera One role.

The License Reclamation page (IT Asset Requests > License Reclamation):

  • Provides a list of all the underutilized software licenses (applications not used in the last 90 days).

  • Lets you reclaim applications that have a catalog item created (application has a FlexeraID) and the catalog item has an associated uninstall program.

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    In the event catalog items have multiple FlexeraIDs linked, the reclamation process picks the most recent catalog item created.

  • Includes basic reporting showing items successfully uninstalled.

  • Works only with Microsoft Endpoint Configuration Manager.

For more information, refer to Reclaiming Licenses in the Flexera One Help.

SaaS Management​

SaaS Management added the following new feature and enhancement in January 2022.

Improved Users tab interface​

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This enhancement is available with SaaS Management.

The Users tab within Managed SaaS Applications has been improved to include the following enhancements for analyzing the user data for the SaaS applications in your organization:

  • By default, the Emails column is a static column and remains frozen and visible when other columns are adjusted or pinned.
  • Sorting lists in the order you prefer.
  • Filtering lists to view only the information that meet your selected criteria.
  • Pinning and Auto sizing columns for easier navigation and organization.
  • Robust search capabilities within a single column for precision data analysis.

New Salesforce Marketing Cloud integration​

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This feature is available with SaaS Management.

Salesforce Marketing Cloud is a Customer Relationship Management (CRM) platform predominantly used by marketers to create and manage marketing relationships and campaigns with customers. It can be integrated with websites and social media and allows for tailored ad campaigns based upon demographics and behaviors.

SaaS Management’s Managed SaaS Applications screen (SaaS > Managed SaaS Applications) offers a new Salesforce Marketing Cloud integration. This integration requires the following prerequisites, which are described in the Salesforce Marketing Cloud integration instructions:

  • Obtain a copy of your Salesforce Marketing Cloud contract.
  • Complete the Prerequisite Salesforce Marketing Cloud Configurations:
    • Creating a Contacts Counts Report in Salesforce Marketing Cloud.
    • Creating a Data Extension for Your Contacts Counts Report.
    • Building an Automation to Import Contacts Counts Report Data in Your Data Extension.
  • Complete the tasks for Integrating Salesforce Marketing Cloud with Flexera One.
  • Complete the License Details in the Salesforce Marketing Cloud Licenses Tab.
  • Enter your organization’s Salesforce Marketing Cloud contract information in the SaaS Management Usage Details slideout.

The Salesforce Marketing Cloud integration includes a Contacts Usage tab to display your organization’s Salesforce Marketing Cloud Contacts’ entitlement and usage to control spend by minimizing contact usage overage fees. The Contacts Usage tab includes the following Salesforce Marketing Cloud consumption information:

  • Total Used
  • % Used
  • Remaining
  • Average Monthly Growth
  • Monthly Allowance
  • Overused
  • Overage Cost
  • Usage Over Time (for 90 days, 1 year, and 2 years)

Application Task Tracking chart​

A new column titled Product Consumption was added to the Application Task Tracking chart. Salesforce Marketing Cloud has been added to the Product Consumption column.